v7 OnDemand updates to 184.108.40.206 for the CloudOps Small Server Stacks are scheduled for Thursday, July 29th between 9:00 PM CST - 3:00 AM CST.
While the updates are taking place, you may experience intermittent access to your v7 OnDemand website, which includes the following applications: Manager, WebClock, TelClock and TCP Smartphone apps. If you have purchased 200 or 400 Series Remote Data Terminals or Hand scanners, they will continue to operate seamlessly in fallback mode.
Although we don’t expect the software updates to take the entire time allotted and only some customers will experience a disruption in service, we apologize in advance for any inconvenience this may cause. Normal operations will resume upon completion of the updates.
If you have any questions or concerns, please feel free to contact TCP technical support at 325-223-9300, or email us at SaaS.Tickets@TCPSoftware.com
and make sure to stay informed about future maintenance and update events with our Status Page: https://status.tcplusondemand.com/