Time and Attendance On Demand.
Minor Service Outage

About This Site

For more information regarding which components affect the availability of your TimeClock Plus v7 On Demand website, please contact our support department at support@tcpsoftware.com.

Application Health Operational
Group1.tcplusondemand.com Operational
Group2.tcplusondemand.com Operational
Group3.tcplusondemand.com Operational
Group4.tcplusondemand.com Operational
Group5.tcplusondemand.com Operational
Group10.tcplusondemand.com Operational
Group10-2.tcplusondemand.com Operational
Group12.tcplusondemand.com Operational
Prod01.tcplusondemand.com Operational
Prod02.tcplusondemand.com Operational
Prod03.tcplusondemand.com Operational
Prod04.tcplusondemand.com Operational
Prod05.tcplusondemand.com Operational
Prod06.tcplusondemand.com Operational
Prod07.tcplusondemand.com Operational
Prod08.tcplusondemand.com Operational
Prod09.tcplusondemand.com Operational
Prod10.tcplusondemand.com Operational
Prod11.tcplusondemand.com Operational
Prod12.tcplusondemand.com Operational
Prod13.tcplusondemand.com Operational
Prod14.tcplusondemand.com Operational
Prod15.tcplusondemand.com Operational
Prod16.tcplusondemand.com Operational
Prod17.tcplusondemand.com Operational
Prod18.tcplusondemand.com Operational
Prod19.tcplusondemand.com Operational
Prod20.tcplusondemand.com Operational
Prod21.tcplusondemand.com Operational
Prod22.tcplusondemand.com Operational
Prod23.tcplusondemand.com Operational
Prod24.tcplusondemand.com Operational
Prod25.tcplusondemand.com Operational
Prod26.tcplusondemand.com Operational
Prod27.tcplusondemand.com Operational
Prod28.tcplusondemand.com Operational
Prod29.tcplusondemand.com Operational
Prod30.tcplusondemand.com Operational
Prod31.tcplusondemand.com Operational
Prod32.tcplusondemand.com Operational
Prod33.tcplusondemand.com Operational
Prod34.tcplusondemand.com Operational
Prod35.tcplusondemand.com Operational
Prod37.tcplusondemand.com Operational
phr1.tcplusondemand.com Operational
phr2.tcplusondemand.com Operational
phr3.tcplusondemand.com Operational
phr4.tcplusondemand.com Operational
phr5.tcplusondemand.com Operational
phr6.tcplusondemand.com Operational
phr7.tcplusondemand.com Operational
AWS Infrastructure ? Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
AWS rds-us-east-1 Operational
AWS rds-us-east-2 Operational
AWS s3-sa-east-1 Operational
AWS route53-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS elb-us-east-2 Operational
AWS s3-us-east-2 Operational
Web Application Firewall ? Partial Outage
Cloudflare Ashburn, VA, United States - (IAD) Operational
Cloudflare Atlanta, GA, United States - (ATL) Operational
Cloudflare Boston, MA, United States - (BOS) Operational
Cloudflare Buffalo, NY, United States - (BUF) Operational
Cloudflare Charlotte, NC, United States - (CLT) Operational
Cloudflare Chicago, IL, United States - (ORD) Operational
Cloudflare Columbus, OH, United States - (CMH) Operational
Cloudflare Dallas, TX, United States - (DFW) Operational
Cloudflare Denver, CO, United States - (DEN) Operational
Cloudflare Detroit, MI, United States - (DTW) Operational
Cloudflare Honolulu, HI, United States - (HNL) Operational
Cloudflare Houston, TX, United States - (IAH) Operational
Cloudflare Indianapolis, IN, United States - (IND) Operational
Cloudflare Jacksonville, FL, United States - (JAX) Operational
Cloudflare Kansas City, MO, United States - (MCI) Operational
Cloudflare Las Vegas, NV, United States - (LAS) Operational
Cloudflare Los Angeles, CA, United States - (LAX) Operational
Cloudflare McAllen, TX, United States - (MFE) Operational
Cloudflare Memphis, TN, United States - (MEM) Operational
Cloudflare Miami, FL, United States - (MIA) Operational
Cloudflare Minneapolis, MN, United States - (MSP) Operational
Cloudflare Montgomery, AL, United States - (MGM) Operational
Cloudflare Nashville, TN, United States - (BNA) Operational
Cloudflare Newark, NJ, United States - (EWR) Operational
Cloudflare Norfolk, VA, United States - (ORF) Operational
Cloudflare Omaha, NE, United States - (OMA) Operational
Cloudflare Philadelphia, United States - (PHL) Operational
Cloudflare Phoenix, AZ, United States - (PHX) Operational
Cloudflare Pittsburgh, PA, United States - (PIT) Operational
Cloudflare Portland, OR, United States - (PDX) Partial Outage
Cloudflare Richmond, VA, United States - (RIC) Operational
Cloudflare Sacramento, CA, United States - (SMF) Operational
Cloudflare Salt Lake City, UT, United States - (SLC) Operational
Cloudflare San Diego, CA, United States - (SAN) Operational
Cloudflare San Jose, CA, United States - (SJC) Operational
Cloudflare Seattle, WA, United States - (SEA) Operational
Cloudflare St. Louis, MO, United States - (STL) Operational
Cloudflare Tallahassee, FL, United States - (TLH) Operational
Cloudflare Tampa, FL, United States - (TPA) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Resolved - This incident has been resolved.
Dec 2, 07:04 CST
Monitoring - Hello OnDemand Customers!

In addition to the UI/UX improvements in 7.1.17.2, this release also includes improvements to various workflows in TCP Manager.

If your company utilizes both the ‘Record a blank time in and flag as a missed punch’ and automatic/schedule rounding configurations for employee punches, the workflow to edit the missed punch in TCP manager is as follows:
1. Navigate to Hours -> Individual Hours
2. Right click on the segment to be adjusted and click Edit
3. Select the check box for ‘Edit actual time’
4. Adjust the time in/time out for the blank missed punch

Please note that the new workflow only applies if your company is configured to use ‘Record a blank time in and flag as a missed punch’ AND automatic/schedule rounding rules for employee punches.

If you have any questions or concerns, please feel free to contact TCP technical support at 325-223-9300, or email us at Support@TCPSoftware.com.
Nov 17, 18:01 CST
Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021
Resolved - This incident has been resolved.
Nov 24, 15:29 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 12:42 CST
Identified - The issue has been identified and a fix is being implemented.
Nov 24, 11:54 CST
Investigating - We are currently investigating reports of service outages on prod08.tcplusondemand.com
Nov 24, 11:45 CST
Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.