Time and Attendance On Demand.
All Systems Operational

About This Site

For more information regarding which components effect the availability of your TimeClock Plus v7 On Demand website, please contact our support department at support@timeclockplus.com.

Application Health Operational
Group1.tcplusondemand.com Operational
Group2.tcplusondemand.com Operational
Group3.tcplusondemand.com Operational
Group4.tcplusondemand.com Operational
Group5.tcplusondemand.com Operational
Group10.tcplusondemand.com Operational
Group10-2.tcplusondemand.com Operational
Group11.tcplusondemand.com Operational
Group11-2.tcplusondemand.com Operational
Group12.tcplusondemand.com Operational
Prod01.tcplusondemand.com Operational
Prod02.tcplusondemand.com Operational
Prod03.tcplusondemand.com Operational
Prod04.tcplusondemand.com Operational
Prod05.tcplusondemand.com Operational
Prod06.tcplusondemand.com Operational
Prod07.tcplusondemand.com Operational
Prod08.tcplusondemand.com Operational
Prod09.tcplusondemand.com Operational
Prod10.tcplusondemand.com Operational
Prod11.tcplusondemand.com Operational
Prod12.tcplusondemand.com Operational
Prod13.tcplusondemand.com Operational
Prod14.tcplusondemand.com Operational
Prod15.tcplusondemand.com Operational
Prod16.tcplusondemand.com Operational
Prod17.tcplusondemand.com Operational
Prod18.tcplusondemand.com Operational
Prod19.tcplusondemand.com Operational
Prod20.tcplusondemand.com Operational
Prod21.tcplusondemand.com Operational
Prod22.tcplusondemand.com Operational
Prod23.tcplusondemand.com Operational
Prod24.tcplusondemand.com Operational
Prod25.tcplusondemand.com Operational
Prod26.tcplusondemand.com Operational
Prod27.tcplusondemand.com Operational
Prod28.tcplusondemand.com Operational
Prod29.tcplusondemand.com Operational
phr1.tcplusondemand.com Operational
phr2.tcplusondemand.com Operational
phr3.tcplusondemand.com Operational
phr4.tcplusondemand.com Operational
phr5.tcplusondemand.com Operational
phr6.tcplusondemand.com Operational
AWS Infrastructure ? Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
AWS rds-us-east-1 Operational
AWS rds-us-east-2 Operational
AWS s3-sa-east-1 Operational
AWS route53-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS elb-us-east-2 Operational
AWS s3-us-east-2 Operational
Web Application Firewall ? Operational
Incapsula Ashburn, VA Operational
Incapsula Dallas, TX Operational
Incapsula Los Angeles, CA Operational
Incapsula Newark, NJ Operational
Incapsula Miami, FL Operational
Incapsula Atlanta, GA Operational
Incapsula Chicago, IL Operational
Incapsula Seattle, WA Operational
Incapsula San Jose, CA Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Prism Emergency Maintenance Aug 8, 21:00 - Aug 9, 00:00 CDT
Please be aware that we will be performing emergency maintenance to TimeClock Plus v7 OnDemand on the following date.

Saturday, August 8th, 2020 from 9:00 PM - 12:00 AM (CST)

While we don't expect any downtime to occur as a result of the maintenance, you may experience latency when accessing your v7 OnDemand website, which includes the following applications: Manager, WebClock, TelClock and TimeClock Plus Smartphone apps. If you have purchased 200 or 400 Series Remote Data Terminals or Hand scanners, they will continue to operate seamlessly in fallback mode.

Although we don’t expect the maintenance to take the entire time allotted and only some customers might experience a disruption in service, we apologize in advance for any inconvenience this may cause. Normal operations will resume upon completion of the maintenance.

If you have any questions or concerns, please feel free to contact TimeClock Plus technical support at 325-223-9300, or email us at SaaS@timeclockplus.com, and make sure to stay informed about future maintenance and update events with our Status Page: https://status.tcplusondemand.com/
Posted on Aug 7, 16:10 CDT
SaaS Updates - 7.1.3.4 - Small Group Aug 13, 21:00 - Aug 14, 03:00 CDT
Software updates for v7 OnDemand are scheduled to occur Thursday, August 13th from 9:00 PM - 3:00 AM (CDT) on the following groups. Some downtime is expected to occur while the updates are being applied.

group11.tcplusondemand.com
group11-2.tcplusondemand.com
prod02.tcplusondemand.com
prod10.tcplusondemand.com
prod11.tcplusondemand.com
prod12.tcplusondemand.com
prod14.tcplusondemand.com
prod15.tcplusondemand.com
prod18.tcplusondemand.com
prod23.tcplusondemand.com
prod25.tcplusondemand.com
prod26.tcplusondemand.com
Posted on Aug 6, 10:34 CDT
Software updates for v7 OnDemand are scheduled to occur Thursday, August 20th from 9:00 PM - 3:00 AM (CDT) on the following groups. Some downtime is expected to occur while the updates are being applied.

group2.tcplusondemand.com
group5.tcplusondemand.com
prod01.tcplusondemand.com
prod04.tcplusondemand.com
prod05.tcplusondemand.com
prod06.tcplusondemand.com
prod07.tcplusondemand.com
prod08.tcplusondemand.com
prod09.tcplusondemand.com
prod13.tcplusondemand.com
prod16.tcplusondemand.com
prod17.tcplusondemand.com
prod19.tcplusondemand.com
prod20.tcplusondemand.com
prod21.tcplusondemand.com
prod22.tcplusondemand.com
prod24.tcplusondemand.com
prod27.tcplusondemand.com
prod28.tcplusondemand.com
prod29.tcplusondemand.com
Posted on Aug 6, 10:36 CDT
Past Incidents
Aug 8, 2020

No incidents reported today.

Aug 7, 2020
Completed - The scheduled maintenance has been completed.
Aug 7, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 21:01 CDT
Scheduled - Software updates for v7 OnDemand are scheduled to occur Thursday, August 6th from 9:00 PM - 3:00 AM (CST) on the following groups. Some downtime is expected to occur while the updates are being applied.

prod03.tcplusondemand.com
Jul 30, 16:39 CDT
Aug 6, 2020
Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020
Completed - The scheduled maintenance has been completed.
Jul 30, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 14:00 CDT
Scheduled - A WAN topology change will be applied to the WAF (Web Application Firewall) for inbound http traffic at 2:00 PM Central on July 30th by means of a DNS change. This change will not impact the overwhelming majority of customers with the exception of those who are filtering outbound traffic on an ip-whitelist basis and haven't included the entire IP range of our 3rd party WAF provider.

Documentation regarding network filtering guidelines for TimeClock Plus WebClock, Manager, and Remote Data Terminals can be found at the link below. If you have any additional questions or concerns please reach out to our Support Team at https://timeclockplus.force.com/TCPSupport/s/

https://timeclockplus.force.com/TCPSupport/s/article/WAF-Network-Topology
Jul 20, 13:04 CDT
Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.